Hi JohnDoes this happen on any device when you try to login? Have you tried on a different device/browser?
I ask because when users have had this issue it’s been resolved by clearing the browser’s site cookie(s). I tend to think of it as being a “sticky cookie”, i.e. one that that isn’t cleared when it should be.
For good measure, clear the site’s cache and expired cache too.
Thank you for your suggestion. I had suspected it was a caching issue and had tried clearing cache many times but nothing changed. I have now tried it on different browsers and different computers and it is working so there must be an issue with my version of Firefox. I will look into clearing the browser’s site cookie. I rarely use the front end so as long as it works for the teachers I'm happy.
Statistics: Posted by lucylyn — Tue Feb 27, 2024 12:40 pm